Prepare your stay !
We provide bath towels and bath robes. Remember to bring one or more swimsuits, a pair of non-slip sandals (free with Spa Hotel stays of four days or more) and a complete sports outfit so that you can use our exercise rooms.
Winter season from 1/10 to 30/4, Monday to Saturday, 9 a.m. to 8 p.m. and Sundays 9 a.m. to 4 p.m.
For Christmas and New Year opening hours, please check with us.
We ask you to bring a doctor’s certificate confirming that you are medically fit for the different treatments and activities offered at the Thermal Spa. Failing this, you are required to give us the signed declaration confirming the absence of any medical contraindications when making your booking.
For the wellbeing of everyone, kindly switch off your mobile phone. Please come in swimsuit with bath robe, non-slip sandals and full sports kit (outdoor clothing is not allowed). Please shower before entering the treatment or relaxation areas. Out of respect for the modesty and privacy of others, nudity is not allowed in the hammam or the saunas.
Children under 16 have no access to the Thermal Pass (hammam, saunas, giant thermal water bath, cardio-fitness area). For children aged 12 to 16 years old, treatments can only be performed if a legal guardian is present in the treatment room. Written parental permission is required for children aged 16 to 18 years old.
The time indicated is the actual time of the treatment. If you are not staying at the hotel, you are requested to arrive 15 minutes before the scheduled time of your treatment. To ensure you have a full choice of treatments, we recommend you reserve 1 month in advance. Treatments cancelled with less than 24 hours’ notice are payable in full. No compensation is given for late arrival for treatments. Thank you for your co-operation.
Your Deluxe Room or Suite is available from 3 p.m. on the day you arrive. It must be vacated at 12 a.m. On the day you leave. You may be able to arrange a late departure, for an extra charge, according to availability. Pets in the hotel and the Thermal Spa Pets are welcome in hotel rooms but are not allowed in
Vichy thermal spa, our restaurants or bar for hygiene reasons. For an extra « pet meal/pâté », please make your request at the time of your reservation.
For a supplementary fee, a sheltered car park is located opposite the hotel with a valet and luggage service.
"Signature" treatments with Vichy Thermal water, L'Institut of Laboratoires Vichy, SkinCeuticals, massages, expert treatments Health Clinic, High-tech body treatments, exercise activities, Spa & Lunch gift boxes and gift vouchers, Célest Club (subscriptions sport),...